Country Hills Crematorium

Country Hills Crematorium, Calgary - Funeral, memorial and cremation services

Funeral home at 11995 16 Street Northeast, Calgary, AB T3K 0S9

At Country Hills Crematorium, we provide Funeral, memorial and cremation services with notable distinction. We provide a comprehensive range of cremation services in Calgary.


Country Hills Crematorium contacts

Categories Funeral home
Address
Phone
Facebook Country Hills Crematorium
Website countryhillscrematorium.ca

Country Hills Crematorium rating

☆ ☆ ☆ ☆   (1 reviews)

How would you rate Country Hills Crematorium?

Vacancy Country Hills Crematorium (jobs):

Coming soon

Country Hills Crematorium photos

Follow Country Hills Crematorium Facebook

Last reviews about Country Hills Crematorium in Calgary , AB

Add your review. Your feedback helps to get feedback and an honest opinion about the Country Hills Crematorium.
Thanks to the reviews, people get the knowledge of mistakes or warmth and delight of gratitude.

  • ☆ ☆ ☆ ☆

    I do not recommend anyone using this funeral home as they are extremely disorganized and lack empathy. They have minimal staff and the staff that are available are unreachable and inconsistent with what they say. The director (Anne) that we dealt with was very kind, but it was evident that she was dealing with too many families and did not have enough time to be thorough. We had more issues then we can possibly explain, but to give you an idea, here are some of the problems we faced:

    1) We specifically asked for the funeral room to remain closed until we set up flowers, candles etc. We arrived an hour early to ensure we had time to set up but the staff ignored our requests and seated guests while we were setting up.
    2) The staff did not have enough stands for our flowers (even though I asked for them during booking) so we were forced to use large tables, that we had to carry in!
    3) We were consistently rushed the day of the funeral. It felt as though we were being pushed out of the building even though we had time remaining for the funeral services.
    4) No one asked us what we wanted done with the flowers, or if we needed help taking things out of the service (such as pictures, keepsakes etc.) Not a single staff member spoke to us after the service; except the individual asking for payment.
    5) There was zero follow-up after the ceremony. They didn't even call us to notify us that the final paperwork, and ashes were ready for pick up.

    At the end of the day, it is clear that this funeral home is only concerned with business and not customer satisfaction. They may be more budget friendly than others, but the customer service is deplorable. When a family is dealing with grief and loss, the last thing the family needs is an inconsiderate funeral home that makes things more difficult. I would recommend paying a little extra money and taking your loved one elsewhere.

    Added May 02, 2018 by Miss R
How would you rate Country Hills Crematorium?

Country Hills Crematorium website info

Website address: countryhillscrematorium.ca

Website title: Country Hills Crematorium, Calgary - Funeral, memorial and cremation services

Website description: At Country Hills Crematorium, we provide Funeral, memorial and cremation services with notable distinction. We provide a comprehensive range of cremation services in Calgary.